Last updated: 25 October 2026
These terms apply to your use of www.carbonsecurity.co.nz (the “Website”), which is operated by Carbon Security Limited (“Carbon Security”, “we”, “us” or “our”). Our office is at 10/11 Penn Place, Upper Riccarton, Christchurch 8041, New Zealand. By using the Website you accept these terms. If you do not accept them, please do not use the Website.
Website terms of use
The Website is provided for general information about Carbon Security and our security solutions. You agree to use it lawfully, and not to attempt to gain unauthorised access to the Website, our systems or any data, introduce malware or otherwise interfere with the operation of the Website, or use the Website to send unsolicited commercial messages or to collect information about other users.
Disclaimer
The information on the Website is general in nature and is provided in good faith. It is not professional advice and is not a substitute for a security assessment of your own site or circumstances. Security requirements depend on the specific site, its risks and your legal obligations, so please contact us before making decisions based on information on the Website.
We take reasonable care to keep the Website accurate and up to date, but we do not warrant that it is complete, current or free of errors, that it will be available without interruption, or that it is free of viruses or other harmful components. We may change or remove content at any time without notice.
To the maximum extent permitted by law, Carbon Security is not liable for any loss or damage arising from your use of, or reliance on, the Website or its content. Nothing in these terms excludes or limits any right or remedy you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that cannot lawfully be excluded or limited. Any services we supply to you are governed by the separate terms of our quote, proposal or services agreement.
Privacy
We respect your privacy and handle personal information in accordance with the Privacy Act 2020. This section explains what we collect through the Website and how we use it.
What we collect
- Information you give us, for example your name, email address, phone number, company and the contents of your message when you use our contact form, email or call us, or apply for a role with us.
- Technical information, such as your IP address, browser and device type and the pages you visit, collected automatically by our website hosting and by the security, performance and analytics tools we use.
How we use it
We use personal information to respond to enquiries and provide quotes and services, to operate, secure and improve the Website, to keep records and meet our legal obligations, and to contact you about our services where you have asked us to or where the law allows. We will only send you marketing messages if you have consented or the law otherwise permits, and every marketing message will include a way to unsubscribe, as required by the Unsolicited Electronic Messages Act 2007.
Who we share it with
We do not sell personal information. We share it only with people who help us run our business, such as our website hosting provider (Google Cloud), website security, performance and spam-filtering tools (such as Jetpack and Akismet), email delivery services and professional advisers, or where the law requires or permits disclosure. Some of these providers store or process information outside New Zealand, including in the United States. Where we disclose personal information overseas, we take reasonable steps to make sure it is protected by safeguards comparable to those in the Privacy Act 2020.
Information we collect from other sources
Sometimes we collect information about a person from someone other than that person, for example from a customer who gives us the details of a site contact, from a referrer, or from publicly available sources. Where we do, we will let the person concerned know as required by the Privacy Act 2020, unless an exception applies.
Storage, security and retention
We take reasonable steps to protect personal information from loss, misuse and unauthorised access or disclosure. We keep it only for as long as we need it for the purposes described above or as the law requires.
Your rights
You can ask us for a copy of the personal information we hold about you, and ask us to correct it. To do so, or if you have a privacy question or complaint, please contact our Privacy Officer at admin@carbonsecurity.co.nz. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at www.privacy.org.nz.
Cookies
Cookies are small files stored on your device. The Website uses cookies and similar technologies that are needed for it to work and stay secure, and may use analytics and performance tools (such as Google Analytics or Jetpack Stats) to understand how the Website is used. You can control or delete cookies in your browser settings, but blocking some cookies may affect how the Website works.
Intellectual property and copyright
The content of the Website, including text, graphics, logos, images and design, is owned by or licensed to Carbon Security and is protected by copyright and other intellectual property laws. “Carbon Security” and the Carbon Security logo are trade marks of Carbon Security Limited. You may view the Website and print or download extracts for your own personal, non-commercial use, but you may not copy, modify, distribute or reuse any content for any other purpose without our written permission. Third-party product names and logos on the Website belong to their respective owners.
Links to other websites
The Website may link to websites we do not own or control. We do not endorse them and are not responsible for their content, availability or privacy practices.
Governing law
These terms are governed by New Zealand law. You and we submit to the non-exclusive jurisdiction of the New Zealand courts.
Changes to this page
We may update this page from time to time. The “Last updated” date at the top shows when it was last changed. Continuing to use the Website after a change means you accept the updated terms.
Contact us
Carbon Security Limited
10/11 Penn Place, Upper Riccarton, Christchurch 8041, New Zealand
Phone: +64 3 332 5258
Email: admin@carbonsecurity.co.nz